This document outlines the rules that should always be followed when participating in Dreamhack Hannover 2023. By signing up for a tournament, the participant accepts to the Conditions of Participation, General Competition Policy and its game-specific tournament rulebooks.
We at Dreamhack Hannover 2023 hope that you as a participant, spectator, or press will have an enjoyable competition to partake in and we will do our utmost to make it a fair, fun, and exciting competition for everyone involved.
The Dreamhack Hannover 2023 Administration
Each player who participates in a tournament hosted by Dreamhack Hannover agrees that player and team names, team logos and sound and image recordings in which the player is reproduced can be used free of charge for publications on websites of Freaks 4U Gaming GmbH, their social media channels and in the context of the press. Freaks 4U Gaming GmbH is thus entitled to a temporally and geographically unrestricted and unlimited use, storage and usage of the material.
The use of multiple GameSports³ or FACEIT user accounts is prohibited and will lead to the immediate disqualification of the participant(s), if both accounts are in the same team account, or if the team was demonstrably aware that it was a multi-account.
By participating in a tournament hosted by Dreamhack Hannover, all participants agree that their game accounts are visible to third parties.
In order to avoid deception and fraud in competitions where fairness and integrity in esports or cash and non-cash prizes are at stake, Freaks 4U Gaming GmbH has a legitimate interest (DSGVO recital 47) in pseudonymizing game accounts and storing them for up to five years after user account deletion.
Each team is responsible for logos, team names etc. itself. The league administration will only intervene if there is evidence of a registered brand name or licensed logo.
The Dreamhack Hannover 2023 administration reserves the right to amend, remove, or otherwise change the rules, without further notice. Dreamhack Hannover 2023 also reserves the right to make judgments on cases not specifically covered by the rulebook in order to preserve the spirit of fair competition and sportsmanship.
The Dreamhack Hannover 2023 administration reserves the right to cancel tournaments if the number of participants is too low.
Cash prizes in team games will be paid to one person designated by the team via bank transfer. Bank transfer to more than one person is not possible.
The Dreamhack Hannover 2023 administration is not responsible for any additional agreements, nor do they agree to enforce any such agreements made between individual players or teams. Dreamhack Hannover 2023 highly discourages such agreements taking place, and agreements that are contradicting the rulebook are under no circumstances allowed.
By registering for a tournament, the participant agrees to allow Dreamhack to publish their image.
All broadcasting as well as video and sound rights of Dreamhack Hannover 2023 matches are owned by Dreamhack Hannover 2023 and Freaks 4U Gaming. This includes any material that was at some point a live production.
Waiving These Rights
Dreamhack Hannover 2023 has the right to award broadcasting rights for one or multiple matches to a third party or the participants themselves. In such cases, the broadcasts must have been arranged with the broadcast distribution management before the start of the match.
Players cannot refuse to have their matches broadcasted by Dreamhack Hannover 2023-authorized broadcasts nor can they choose in what manner the match will be broadcast. The broadcast can only be rejected by an admin.
Registration and Participation
The tournaments are taking place during the Dreamhack Hannover 2023 LAN. To participate in tournaments, players must:
- Purchase a BYOC-LAN pass
- Sign up for a tournament on the Dreamhack Play tournament page
- Confirm your participation ("check-in") physically (by your team captain)at the LAN info desk in the venue
- Confirm your participation digitally 30 minutes before the start of the tournament online on the tournament page and enter a lineup, if necessary.
It is not possible to participate in tournaments from home without special permission. Each participant must be physically present at the venue.
Employees of Freaks 4U Gaming GmbH as well as contributors to DreamHack Hannover are excluded from winning tournaments with non-cash prizes or prize money.
PC and Peripherals
Each player is responsible for their own equipment. Players must bring their own PC, Monitor, and peripherals to the venue. It is possible to rent equipment at the venue.
During active participation in tournaments, each player must be available in the respective game and on the tournament website.
When requested, players are required to send us all needed information including but not limited to full name, contact details and game account details.
All players must play with their own personal accounts. Each player is obliged to enter their correct game account in their GameSports³ or FACEIT account. The player is only entitled to play if the game account entered in the profile is used for playing.
Code of Conduct
All Dreamhack Hannover 2023 participants agree to behave in an appropriate and respectful manner towards other participants, spectators, the press, and the Dreamhack Hannover 2023 administration.
Any sort of harassment should be reported to Dreamhack administrators immediately. Harassment includes but is not limited to offensive statements or actions related to gender, gender identity, expression, age, sexual orientation, disability, physical appearance, body size, race, or religion.
Also considered harassment are things like sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recordings, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.
Similar restrictions apply not only to the participants but every single person involved with or present at a stage of Dreamhack Hannover 2023.
Anyone breaking this code of conduct may be punished, including expulsion and possibly criminal prosecution.
A breach of the rules can lead to the punishment of a participant or a participating team. The level of punishment is decided on a case by case basis by the administration.
Prohibited software and devices
The use of programs, software and hardware of any kind to manipulate the game is prohibited. Violation of this will result in permanent suspension of the player and disqualification of the team for which this player competed if applicable.
Players whom received a ban, digitally or physically, at any Dreamhack LAN, in the GameSports³ Network or on FACEIT are not allowed to participate in any competition.
Any and all cheating is strictly prohibited and will lead to expulsion from the tournament.
Intentional Bug or Glitch usage is not allowed and will be taken as an infraction of the rules. Using these glitches/bugs will result in a round loss for the participant that uses it, and further penalties will be applied if used again.
Each participant must try to win each match. Deliberately losing a match is strictly prohibited.
Global Game Rules
All players must use the latest stable version of the played game in its specific tournament.
Starting the game
The game will start once all participants are present in the lobby. You can check your game status at the tournament widget on the tournament page, or the full schedule on the Info page of the tournament.
Failure to appear / No Show
Each participant has 10 minutes to show up to a match. (Match ready time¹ +10 minutes). Showing up after 10 minutes results in a default loss. Please keep in mind, if a participant did show up in time, but needs to leave the lobby to sort out an issue, it does not count as a no show if they are not back after the match ready time¹ + 10 minutes. Abuse of this exception will lead to a default loss of the match.
Please resolve any problems that might occur before a match starts. Connection or hardware problems during a match could lead to a disqualification by Dreamhack admins.
- Agreements between the participants need to be posted as match comments.
- Make sure the match is played with the right lobby settings.
- Make sure all players are eligible to play. In team games, all players must be registered in their corresponding team. The usage of a player not signed up can lead to disqualification.
All players must have the correct game account² connected or entered into the Dreamhack Play or FACEIT website. A wrong, missing or outdated game account in your GameSports³ or FACEIT account will cause the player to not be able to join the ingame lobby and the match won’t be able to start.
You are not allowed to change a player after the start of a match. All players must be part of the GameSports³ Network or FACEIT team, if applicable.
Number of players
A participating team missing a player will get a default loss.
There is a total waiting time of 10 minutes per game per team to wait for players to reconnect after drops.
We highly recommend participants take a screenshot of their match results after every game. In case there is a dispute after the game, screenshots can and will be used to solve problems.
Communication & Support
Please use the match page chat or in-game match chat, submit a support ticket for any assistance during the cup or use the dedicated Discord server.
All direct communication between players and administration is confidential. The publication of support content is only permitted with written permission from the administration.
All match media (screenshots, demos, etc) must be kept for at least 7 days. In general, you should upload the match media from a match to the match info page as soon as possible. Faking or manipulating match media is forbidden and will result in severe penalties. Match media should be named clearly based on what it is. It is not possible to file a support ticket to complain about bad match media naming. If an admin is hindered in their work because of bad match media names it might lead to punishments.
Spectators inside the Lobby are forbidden (such as coaches, managers or casters). Only official Dreamhack Admins and Observers are allowed. In case there is a caster allowed in the match, an admin will reach out to both teams and notify them about it.
- Streaming is allowed as long as the match does not have an official broadcast.
- Matches that are played on stage will not be allowed to be streamed at all.
Help and support
Any questions or complaints must be submitted via support ticket. The administration cannot be reached by any other means and will not answer any questions beyond that.
Complaints must be submitted via support ticket immediately but no later than 10 minutes after the end of the match. Players are encouraged to attach as much evidence as possible to their ticket and provide as much detail as possible. An upload function for uploading screenshots is available in every match. Uploads to external sites will not be accepted unless specifically requested or required by the administration.
Duty of proof
It is the responsibility of a team to provide sufficient and clear evidence in case of complaints. Complaints that are not clearly presented due to lack of evidence cannot be processed.
When protesting the result, screenshots of all games must always be added to the support ticket.
If one or more players are late or do not show up at all for the game, this must be proven with a screenshot stating the current time.
¹ Match ready time: As soon as both opponents are determined
² Game Account: Digitial account to be used to play in a tournament (Steam, Riot, Ubisoft, ...)
³ GameSports Account: Account registered on the GameSports Network (Dreamhack Play, PrimeLeague.gg, SummonersInn.de, ...)